Terms of Service
Last updated: January 2025.
Welcome to ClientForge Lab, a digital service operated by Crystal Palace Metals Inc. By using the service, you agree to these terms.
1. The service
ClientForge Lab provides software and services to run digital marketing campaigns, including reactivation of existing customers, acquisition of new customers via paid advertising, and automated lead capture.
// TODO: outside attorney review before public launch.2. Subscription
The service is billed monthly. No annual contracts in Phase 0. You may cancel anytime from your dashboard; cancellation takes effect at the end of the current billing cycle.
// TODO: outside attorney review before public launch.3. $100 ad-spend voucher
The $100 ad-spend voucher is applied to the first month of ad spend in the customer's Meta or Google account that we manage. It is non-transferable and not refundable as cash.
// TODO: outside attorney review before public launch.4. Your content
You own your customer lists, custom creative, and business data. You grant us a limited license to use them solely to operate your campaigns.
// TODO: outside attorney review before public launch.5. Compliance
You are responsible for obtaining appropriate consent from your customers for the messages we send on your behalf. We comply with TCPA, CAN-SPAM, CCPA, and platform policies (Meta, WhatsApp Business). If you ask us to do something that violates these rules, we will refuse.
// TODO: outside attorney review before public launch.6. Limitation of liability
The service is provided "as is". We do not guarantee specific outcomes. Our total liability is limited to the fees you have paid in the prior 12 months.
// TODO: outside attorney review before public launch.7. Governing law
These terms are governed by the laws of the State of Florida, USA. Any dispute will be resolved in the courts of Miami-Dade County.
// TODO: outside attorney review before public launch.8. Contact
For legal questions: legal@clientforgelab.com.