Reactivation does the heavy lifting: bringing back clients who haven't booked in 60–120 days. Acquisition fills the new-client pipeline in May–August.
Reordered for your vertical — your lead engine on top.
We message your existing client list — clients who haven't come back in 60+ days — through SMS, email, and (where allowed) WhatsApp. Sent at the right cadence, with offers tuned to your vertical.
Local Meta and Google ads built for your service, your zip codes, your hours. Bilingual creative when you need it. We launch, monitor, and rotate creative weekly.
When someone clicks your ad or DMs your business page, an AI agent answers in seconds, qualifies them, and books the appointment — in English or Spanish. A human reviews every script before it goes live.
You get the Closer tier — premium hands-on supervision. We review every outgoing message and every ad before it ships.
You can move the dial anytime from your dashboard.
In Phase 0, no. We use treatment-neutral creative ("look refreshed", "summer-ready glow") for cold acquisition. Reactivation messages reference past visits without naming the procedure. The HIPAA-tier engine that unlocks treatment-specific reactivation is Phase 2.
We’re structured to become one. We have BAA-tier agreements with our LLM providers (OpenAI, Anthropic), encryption at rest, and audit logs. We sign BAAs with Closer-tier customers as part of onboarding.
No. We send post-treatment review request flows that go to your existing Google Business Profile, but we don’t manage the listing itself or respond to reviews.
Most med spa Founder-30 pilots see 12–22 reactivated clients in the first 30 days, plus 6–14 net new client bookings/month from acquisition by month 2.